Strategic CIO

How to Leverage IT Talent

To build a champion team, understand your customers first, then attract best industry talent to leverage data and technology. To know why each of these components is important, I spoke to Brian Shield, CIO for The Boston Red Sox, who believed that to achieve all these, the companies need to have a vision. Rather than keeping an eye over metrics and quality, its more about what you are relying on. Focusing on external customers is not sufficient, it is equally essential to improve your internal user base. Understand their needs and align yourself accordingly to grow the business.

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