Strategic CIO

Is Shadow IT and Digital Disruption a Concern for CIOs?

Companies have become receptive to strategic technical advances and implementation over the last few years. Chief information officers (CIOs), stakeholders, and IT departments have expressed mixed responses towards modern digital infrastructure. Some firms have begun to incorporate shadow IT into their businesses, mainly garnering positive reviews. However, certain CIOs and IT experts believe it can hamper an organization’s IT hierarchy and productivity. In her article for CIO Dive, Naomi Eide talks about shadow IT and how it can change the future of the IT industry.

Understanding Shadow IT and Its Implications

Shadow IT is a modern phenomenon where different departments of a company can access the company’s data, software, and services without the approval of the IT department. Software as a service (SaaS) had already decentralized technological accessibility to a great extent.

With the advent of shadow IT, business experts believe it would be difficult to track the utilization of information. They also opine that it will raise security and compliance concerns. Other tech experts believe that it will provide an opportunity to explore a newer area of digital strategy.

How to Implement Shadow IT Efficiently

Sheila Jordan, chief digital technology officer at Honeywell, states that companies should establish guardrails to promote quality production. Guardrails help businesses prioritize digital production while monitoring data usage and protecting digital assets. It has become crucial for companies to be at par with the modern technical scenario. Chris Bedi, CIO of ServiceNow, asserts that you cannot overlook the negative aspect of shadow information technology.

However, you should also not forget that it has some obvious advantages. It can help your company curate holistic data strategy, data sets, and specialized governance for your firm. Conduct a discussion with your senior leadership, stakeholders, and IT team to ideate your firm’s digital agenda. Once you have a blueprint of your digital incorporation, it becomes easier to orchestrate shadow IT per your requirements.

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