Businesses are undergoing growth and change all the time. But transformational leadership can inspire workers to embrace change by nurturing a company culture of accountability, ownership, and workplace autonomy. Leaders must encourage, inspire, and motivate employees to create changes that will enable the company to grow and succeed. You can accomplish this with strong corporate culture, employee ownership, and independence. This article at CIO shares the excerpts from Truist CIO Scott Case’s interview with CIO contributor Maryfran Johnson about a transformation mindset.
Leading the Transformation
An organization’s board and leaders are responsible for setting the company’s vision, monitoring, and steering it toward a sustainable future. Avoiding and overcoming disruptions is a huge part of sustainability. It starts with understanding and inspecting the organization’s readiness posture and ability to respond to disruption. Case talks about how the digital transformation mindset emerged from the pandemic and how you should align with business partners.
Scott Case’s Views on the Transformation Mindset
Customer-Driven – The digital transformation mindset has emerged from the pandemic to offer services remotely, leverage data and analytics differently, automate, and deliver services efficiently to clients.
A New IT Operating Model – You must think like a product owner and coordinate with business partners on product feedback. Additionally, you should focus on work deployment, upskilling employees to leverage the latest technology, and constructing a technology ecosystem that supports ongoing innovation.
An Agile Culture – The agile work culture is an elusive concept. In this, your goal will constantly change depending on priorities. It necessitates extensive planning, openness, and collaboration. To develop an Agile culture, attention to product management and customer experience is particularly important.
The Best Approach – Take advantage of merger opportunities to simplify and optimize third-party architecture. Embrace the desire to partner; think beyond the lens of a contract to design, architect, and sustain an outstanding client experience.
To read the original article, click on https://www.cio.com/article/308266/truist-cio-scott-case-on-adopting-a-digital-transformation-mindset.html