Organizations must modernize IT functions to compete in the digital era by shifting from traditional IT models to agile ones. However, the concept of transformation and the necessary steps to execute a successful transformation are two different topics. To successfully transit from the vision to execution, chief information officers (CIOs) must have a robust governance process, a stakeholder-centric IT model, and a solid team to lay the groundwork for IT success. In this article at CIO, Martha Heller interacts with Teradyne CIO Shannon Gath on building IT value from day one.
Can a Robust Governance Process Add IT Value?
“In companies that do not have a formal governance process, departments that appeal (and complain) the most are the ones that often get the investments, which results in siloed investments and lack of an enterprise mindset,” explains Heller. It is here that an effective governance process plays a crucial role in laying the foundation for IT value by structuring leadership, organizational, and business processes. However, strong IT governance models are not adequate. In her conversation with the author, Gath mentions that the team’s ability to help business partners create value and shift from mere order-takers to true strategic business partners enables organizations to develop substantial IT value.
How Does an IT Governance Framework Help Further?
The shift from order-takers to strategic business partners is undoubtedly challenging. An IT governance framework allows CIOs to focus on costs. Additionally, it will enable effective communication between customers and providers by establishing joint accountability for IT investments. It also allows IT leaders to review new opportunities, reduce redundancy across the IT environment, and drive cost savings. Experts also believe that a solid governance process brings actionable insight to senior management, helping them make informed decisions.
Gath, in this interview, advises CIOs to build a culture of business partnership that is accountable and objective. She also recommends that IT leaders encourage their teams to ask the right questions and create a culture of transparency.
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